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What is Supplier Relationship Management?

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Introduction

A good supplier relationship management strategy can help organizations control costs, manage risks, and improve efficiency.

What is supplier relationship management?

Supplier relationship management (SRM) is a strategic approach to working with suppliers. It differs from other forms of supply chain management in that it encompasses all aspects of supplier management and seeks to ensure that both parties benefit from each other's work. SRM is also closely tied to a firm's broader business strategy.

The benefits of SRM include the following:

  • Improved customer service

  • Lower costs for the organization

  • Reduced risk for the organization

Supplier Relationship Management Processes.

Four key processes make up the Supplier Relationship Management (SRM) process framework:

  • Establishing a supplier relationship is the first step in managing your supply chain. This includes establishing contracts and agreements with suppliers and ensuring that they have all of your requirements for their services or products clearly defined. You should also have a communication plan in place to ensure that you can keep track of everything related to your suppliers, including any changes they may need to make as part of their service offerings.

  • Building a supplier relationship involves increasing the level of trust between both parties. Trust sets the foundation for future collaboration between buyer and seller, so it's important that both parties work hard at building this trust together over time through mutual transparency and respect.

  • Managing your supplier relationships means ensuring those who work closely with each other are working towards similar goals while providing value to one another along the way. When managed effectively, these partnerships will become mutually beneficial over time rather than simply being transactional exchanges between buyer and seller alone

A good supplier relationship management strategy can help organizations control costs, manage risks, and improve efficiency.

A good supplier relationship management strategy can help organizations control costs, manage risks and improve efficiency.

SRM is an important business process in the supply chain management of any organization as it is necessary for successful business operations:

  • It improves coordination between the buyer and seller companies to ensure the right products are delivered at the right time to reduce costs and increase efficiency throughout an entire production cycle.

  • It allows you to forecast future demand based on past sales data, so you know how much inventory will be needed when making new orders with your suppliers.

Conclusion

Supplier relationship management is a key part of business strategy. It helps companies manage their relationships with suppliers—and it’s just as important as managing customers and other stakeholders. A good supplier relationship management strategy can help organizations control costs and risks while improving efficiency—an important factor, given the current high inflation rate.

Ravacan is an SRM platform that helps companies find business partners, run cost analysis, and automate demand planning — all while collaborating in real-time with their partners.

Plan, track, and collaborate

Your supply chain data — in one tool.